MidAmerica Translation & Interpreting, LLC
PO Box 30063
Kansas City, MO 64112
ph: (816) 726.7091
alt: (816) 569.4470
midameri
A prominent teaching hospital in the Kansas City metro area was using various translation companies for its crucial documents, consents and forms for its Spanish speaking patients. For years it had been dealing with the same problems: deficient translations, typographical errors and misspellings, and inconsistent results. When the hospital confronted these companies with the issues, they responded that their translators were reliable, and that if the hospital wanted more accurate results it would need to pay additional fees for proofreading services. The hospital was desperately seeking a top quality service to meet the demand of its increasing volume of Spanish speaking patients. Fortunately, MidAmerica Translation & Interpreting came to offer accurate products and its network of professional translators, all of whom hold university degrees in the specialty of translation, and have vast experience in a wide variety of fields.
Thanks to a timely shift, the hospital now has confidence that they are investing in translation services of the highest quality and proven accuracy, and that they are protecting themselves from thorny legal liabilities.
A major national physical rehabilitation company was presenting its Spanish speaking clients a set of translated health history and consent forms. After detecting over 120 mistakes in a single document, including typographical errors, lexical and terminological issues, grave false senses and counter senses, MidAmerica Translation & Interpreting (MATI) submitted these problems to a senior company officer. The company indicated that these issues would be fixed by their “reputable sources.” Even though MATI had clearly marked all the mistakes in the text, when the forms returned in their “corrected” version, only 50 of the most superficial problems had been resolved. The “reputable source” had not been able to recognize over 70 of the most acute issues. The company continues to use these flawed forms, misleading their Spanish speaking clients, and putting themselves at risk of legal actions.
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MidAmerica Translation & Interpreting, LLC
PO Box 30063
Kansas City, MO 64112
ph: (816) 726.7091
alt: (816) 569.4470
midameri